FAQs

Answering Your Questions About Our Cake Pops

Cake Pop Questions

How should I store my cake pops?

Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.

What is the nutritional/calorie information?

Our cake pops contain about 150 calories. Detailed nutritional information can be provided upon request. Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.

Are POPACAKE.COM treats kosher?

Unfortunately, we do not offer kosher cake pops and treats at this time.

Do your cake pops contain nuts?

We do not use any peanut ingredients or peanut oils in our cake pop recipes. However, we cannot guarantee the supplies we purchased have not come in contact with peanuts.

Do you have vegan/gluten-free cake pops?

Unfortunately, we do not offer vegan/gluten-free cake pop options at this time.

How many cake pops should I order?

As many as you want! That said, we recommend 1 or 2 per person if cake pops are your main dessert.

Are there any new flavors coming out?

We offer seasonal flavors, so please come back and check our selection.

Do you have an ingredient list?

We do! Just send us an email and we'll get back to you.

Can I cancel my order?

Cancellations are accepted up to 7 days prior to the event date but will incur a 20% cancellation fee.

Instead of canceling you may opt to transfer the payments you made to another order within 3 months from the original order date.

We will not provide refunds for orders cancelled less than 7 days prior to the event date regardless of the circumstances.

Do you offer gift orders?

Yes, we do! Gift orders can be delivered across Chicagoland or shipped nationwide with a personalized gift message. Rest assured we won’t include any pricing information or receipts with your cake pop gift order.

Do you offer large/bulk cake pop orders for events & parties?

Yes, we cater to many weddings and large events! Our cake pops can be customized by color, décor, and flavor to fit your event’s every need!
Do you offer corporate gifts?

Do you offer wholesale?

Yes, we do! Wholesale inquiries can be directed to popacake.info@gmail.com.

Popular Questions

What is a cake pop?

A cake pop is all the yummy goodness of cupcakes hand-rolled into a ball, dipped in chocolate, and served on a stick. Our cake pops come individually wrapped in cellophane bags with twist ties making them portable and mess‑free!

What's your minimum order?

Our minimum order quantity is one dozen (12 cake pops).

How do I place an order?

You can order online, over the phone (800) 370-7780, or email us at popacake.info@gmail.com

Do you deliver?

Yes, we do! We offer local delivery of our cake pops across Chicagoland and we ship nationwide!

Can I customize my cake pop order?

Minor customizations like color changes can be requested during checkout. If what you're looking for is a more custom feel, free to contact us via email or phone.

How long do cake pops last?

You can keep your cake pops at room temperature for up to one week and three weeks in the refrigerator.

How far in advance can I order?

Since each of our cake pops is made-to-order by hand, we ask that orders be placed as soon as possible to account for holiday rushes and shipping times.

Order TypeProcessing TimeExample Shipping/Delivery Schedule
Regular Cake Pop Order3 Business DaysOrder Placed on Monday (1/1)
Shipping Date Thursday (1/4)
Delivery via USPS Priority Mail following Monday (1/8)
Delivery via USPS Express Mail Saturday (1/6)
Large Cake Pop Order (4 dozen or more)5 Business DaysOrder Placed on Monday (1/1)
Shipping Date following Monday (1/8)
Delivery via USPS Priority Mail Thursday (1/11)
Delivery via USPS Express Mail Wednesday (1/10)
Custom or Corporate Cake Pop Order2 WeeksOrder Placed on Monday (1/1)
Shipping Date following Monday (1/15)
Delivery via USPS Priority Mail Thursday (1/18)
Delivery via USPS Express Mail Wednesday (1/17)
Express/Overnight OrdersPlease Call Us at 
(800) 370-7780
Dependent upon Event Date
May require Rush Order Fees & Express Shipping

Shipping/Delivery Questions

Do you offer nationwide shipping?

Yes, we do! You can see all the available delivery options at checkout.

When will my order arrive?

As close to your event date as possible! You can enter the delivery/arrival time at checkout. We make and ship orders out Monday through Thursday to guarantee maximum freshness. In the summer, we do not recommend delivery dates of Monday and Tuesday to avoid exposing your cake pops to heat over the weekend in shipping facilities.

Will my order arrive fresh?

Even if you place an order months in advance, we don't make any cake pops until the day of shipment to guarantee maximum freshness.

Do you ship to P.O. boxes?

We do not recommend shipping to P.O. boxes.

Can you guarantee the delivery date?

We do our best to accommodate every request. If you have any special occasion, we recommend choosing an early arrival date 1 or 2 days prior to your event or USPS Express Shipping.